Terms and Conditions
TelEx Currency Exchange
Last Updated: [Will be the date when this page is live]
1. Acceptance of Terms
By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, you must discontinue use of this website immediately.
2. Website Purpose – Informational Use Only
This website is provided strictly for informational purposes.
Exchange rates displayed on this website:
Are indicative and for reference only
Are subject to change at any time without notice
Do not constitute a contractual offer, agreement, or guarantee
The applicable exchange rate will be confirmed only at the time of the in-person transaction at our business location.
TelEx shall not be responsible for any reliance placed on published rates.
3. No Online Transactions or Financial Services
TelEx Currency Exchange does not offer, execute, or process:
Online currency exchanges
Online payments
Electronic fund transfers
Account creation or online financial services
All services are provided exclusively in person at our physical location in accordance with Canadian regulatory requirements.
4. Regulatory & Legal Compliance
TelEx operates as a registered Money Services Business (MSB) in Canada and complies with all applicable federal and provincial laws, including but not limited to:
The Proceeds of Crime (Money Laundering) and Terrorist Financing Act
FINTRAC regulations and reporting obligations
Applicable Anti-Money Laundering (AML) requirements
Canadian sanctions and economic measures legislation
Customers may be required to provide valid government-issued identification and additional documentation in order to complete a transaction.
TelEx may retain records as required by law.
5. Sanctions & Prohibited Jurisdictions
TelEx strictly complies with Canadian economic sanctions laws, including measures administered under the Special Economic Measures Act (SEMA) and related regulations.
TelEx does not conduct transactions, directly or indirectly, involving:
The Islamic Republic of Iran
Individuals, entities, or financial institutions located in, organized under the laws of, or ordinarily resident in Iran
Any country, individual, or entity subject to Canadian economic sanctions
TelEx reserves the unconditional right to refuse, decline, suspend, or cancel any transaction that may expose the business to regulatory, sanctions, compliance, or reputational risk.
Where necessary, additional verification or documentation may be requested.
6. Right to Refuse or Terminate Service
TelEx reserves the sole and absolute discretion to refuse service or decline any transaction where:
Regulatory or compliance concerns arise
Required identification is not provided
Suspicious or unusual activity is identified
Internal compliance policies are not satisfied
The transaction may breach applicable laws
No explanation is required to be provided for refusal of service.
7. Limitation of Liability
To the fullest extent permitted by law:
TelEx makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of website content.
TelEx shall not be liable for any direct, indirect, incidental, consequential, or financial losses arising from reliance on website information.
TelEx does not guarantee uninterrupted or error-free website operation.
Use of this website is entirely at the user’s own risk.
8. Indemnification
By using this website, you agree to indemnify and hold harmless TelEx, its owners, directors, and employees from any claims, damages, or liabilities arising from misuse of the website or violation of these Terms.
9. Intellectual Property
All content on this website, including but not limited to logos, branding, graphics, text, layout, and design elements, is the exclusive property of TelEx Currency Exchange and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Third-Party Links
This website may contain links to third-party websites for convenience. TelEx does not endorse and is not responsible for the content, policies, or practices of external websites.
Accessing third-party websites is at your own risk.
11. Modifications to Terms
TelEx reserves the right to amend or update these Terms & Conditions at any time without prior notice. Updated versions become effective immediately upon publication on the website.
Continued use of the website constitutes acceptance of any revised Terms.
12. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.
Any disputes arising from use of this website shall be subject to the exclusive jurisdiction of the courts of British Columbia.
13. Contact Information
TelEx Currency Exchange
109 West 1st Street,
North Vancouver, British Columbia V7M 1B1
Email: Info@telexexchange.ca
Phone: (604) 603-1015
